AI Disclosure Policy

BuzzrdAI uses advanced artificial intelligence and machine learning technologies to power our virtual receptionist service:

Our AI is designed to sound natural and professional while answering calls, gathering information from callers, and providing helpful responses based on each business's specific configuration.

Transparency is a core value at BuzzrdAI. When our AI answers a call, it clearly identifies itself as an AI assistant. This disclosure occurs at the start of the conversation so callers can make informed decisions about how they wish to proceed.

This disclosure practice ensures compliance with applicable laws and respects the caller's right to know they are interacting with artificial intelligence rather than a human receptionist.

Several jurisdictions have enacted laws requiring disclosure when AI is used in phone communications. BuzzrdAI is designed to comply with these regulations:

Our disclosure practices are designed to meet or exceed these requirements across all jurisdictions. We monitor regulatory developments and update our practices as needed.

When answering a call, our AI receptionist provides the following disclosures:

Required elements in every call:

• Business Identity: The name of the business being called
• AI Nature: Clear statement that the caller is speaking with an AI assistant
• Helpful Intent: The AI's purpose of assisting the caller

Our AI also informs callers that the call may be recorded, in compliance with applicable call recording laws.

When you call a business using BuzzrdAI, you have the right to:

• Know you're speaking with AI: Our AI identifies itself at the start of every call
• Request human assistance: You can ask to speak with a human or request a callback from the business
• End the call: You can hang up at any time if you prefer not to interact with AI
• Have your information protected: Your caller information is handled in accordance with our Privacy Policy

We understand that some conversations require human attention. If at any point during a call you prefer to speak with a human representative, you can:

• Tell the AI you would like to speak with a person
• Ask the AI to have someone call you back
• Request that your message be flagged as urgent

The business will receive a notification indicating your preference for human contact and can follow up accordingly. Response times depend on the individual business's availability and practices.

You should be aware that our AI technology:

• May misunderstand: Background noise, accents, or unclear speech may occasionally be misinterpreted
• Has knowledge limits: The AI can only provide information it has been configured with by the business
• Cannot make decisions: The AI gathers information but does not make business decisions, schedule appointments on the spot, or provide professional advice
• Is not for emergencies: For medical, safety, or other emergencies, please hang up and call the appropriate emergency services

The businesses using BuzzrdAI are responsible for reviewing AI-generated call summaries and following up with callers appropriately.

When you call a business using BuzzrdAI, your call may be recorded. Our AI informs callers of this at the start of the conversation.

How recordings are used:

• To create accurate transcripts for the business you called
• To generate call summaries and capture important information
• For quality assurance and service improvement
• To resolve disputes about call content if necessary

Retention: Call recordings are retained for 90 days. Transcripts and summaries are retained for 1 year. After these periods, the data is permanently deleted.

When our AI speaks with you, it may collect and process the following information:

• Caller Information: Your name, phone number, and reason for calling
• Call Transcript: A text version of the conversation
• AI Summary: An AI-generated summary highlighting key points from the call
• Audio Recording: The full audio recording of the call

This information is provided to the business you called so they can follow up with you appropriately. For details on how we protect this data, please see our Privacy Policy.

You are not required to interact with our AI receptionist. If you prefer not to:

• End the call: You may hang up at any time after the AI identifies itself
• Request callback: Ask the AI to have someone from the business call you back directly
• Try another method: Contact the business through their website, email, or other channels they may offer

If you have concerns about how a specific business uses BuzzrdAI, we encourage you to contact that business directly.

BuzzrdAI believes that transparency about AI is essential for building trust. We are committed to:

• Always disclosing when our AI is handling a call
• Complying with all applicable AI disclosure laws
• Updating this policy as regulations and our technology evolve
• Providing clear information about how AI-generated data is used
• Respecting caller preferences regarding AI interaction

We monitor developments in AI regulation and ethics, and we will update our practices accordingly.